I was eligible and registered for a low price MacOSX 10.5 Leopard upgrade because I had bought my Macbook in October. The upgrade would probably be sent a few weeks after the Friday release date, I had thought. I was still looking forward tothe new release and followed it on their website for the release.

Late on Friday I received an email from Apple saying that my MacOSX upgrade had shipped and that I should receive it in a couple of days. Sure enough, I received it a few days later. I did not expect such great coordinated service, especially considering that I live in Switzerland. Way to go Apple!

Tags: customer service