So, I upgraded my SATA PCI card in my Windows XP Pro computer and now all of my Adobe products are saying that they have become deactivated. Instantly none would work and would offer me the chance to activate over the Internet. The newest product that I had just purchased reactivated quickly but another, Indesign CS2 said there were too many activations and that I needed to call in to get a number change.

The automated phone system kept saying my numbers were incorrect. After 2 tries I decided to try the option to connect to a service agent, at which point the system hung up on me.

I do not consider this a way to treat customers of their expensive products. I am loosing work because of this very impressive activation process. I can only hope if I add memory to my computer or a newer firewire interface that everything will not break again. At least they could add a warning that your Adobe programs will become deactivated if you change anything about your computer. At the very least they can inform me of mow many activations I have left.Even my After Effects trial was instantly deactivated.

I'm trying again but I'm just listening to "What a night" and other music from their phone service instead of finishing work for my clients. Thanks Adobe.

Tags: Adobe, Activation